Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—
GROW » CUSTOMERS

12 Common CRM Questions Answered

Are you considering CRM software for your small business? Get answers to pressing questions and learn what to ask during a product demo.

RUN » TECHNOLOGY

Choosing a Business Phone System: 4 Steps to Finding the Right Fit

What should you look for in a small business phone service? Learn how to assess use cases, costs, features, and more.

RUN » HUMAN RESOURCES

Online Payroll Software and Service: A Guide for Beginners

Learn how automatic payroll systems work and benefit small businesses. Then consider the costs and decide if you should add this service.

RUN » TECHNOLOGY

Small Business Phone System: A Guide to Service Types, Terms & Equipment

Learn about conventional and modern small business phone services, from technologies to equipment, to decide which solution is best for your company.

RUN » TECHNOLOGY

How to Choose the Right Help Desk Software

Ready to improve your customer experiences? Learn what to look for when shopping for a ticketing support solution.

RUN » TECHNOLOGY

10 Phone Systems for Small Businesses

Ready to upgrade your business communications? Start by comparing VoIP phone service providers.

RUN » TECHNOLOGY

How Project Management Tools Can Help Your Business

Project management solutions unify data into a single platform, allowing leaders and collaborators to visualize progress, costs, and more. Here’s how it works.

RUN » TECHNOLOGY

What Is Help Desk Software? A Guide for Small Businesses

A support ticketing system helps small businesses respond to internal and external service requests. Learn how this technology works and if your company should use it.

RUN » TECHNOLOGY

10 Project Management Tools for Small Businesses

The right tools help solopreneurs and small teams manage projects. Explore solutions that increase productivity and support collaboration.

RUN » TECHNOLOGY

How to Choose Project Management Software: 5 Key Considerations

Learn how to evaluate your small business needs and create criteria for assessing project management solutions.