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CUSTOMERS
How to Write a Refund and Return Policy
Straightforward return and exchange guidelines improve consumer experiences while reducing fraud. Learn how to draft a solid policy.
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HUMAN RESOURCES
How to Create a Great Internship Experience
Want to guide young professionals and develop a talent pool? Here's how to create mutually rewarding relationships with interns.
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CUSTOMERS
How to Tell a Client They Are Wrong
Customers hire you for your expertise, and sometimes that means correcting their mistakes. Get practical advice for communicating in a results-driven industry.
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TECHNOLOGY
How to Prevent Bank Fraud and Protect Your Business Account
Consumers and businesses lose millions annually in banking scams. Take these steps to safeguard your business bank account.
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TECHNOLOGY
How to Protect Your Business From Being Hacked
In a digitally connected world, a cyberattack could be imminent. Preventative actions can reduce vulnerabilities and protect your small business.
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TECHNOLOGY
What to Do If Your Business Is Hacked: 5 Immediate Steps to Take
Cyberattacks cripple company operations, but swift action can reduce damage. Here’s how to respond to a security incident.
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THRIVE
When Should You Hire a Business Coach?
Could the proper guidance help you succeed in business? Learn when to work with a business coach and how to pick one.
GROW
THRIVE
How to Choose a Business Coach
Learn how to find an executive trainer that meets your expectations and pushes you to succeed.
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HUMAN RESOURCES
How to Find an Employee Upskilling or Reskilling Program
Here’s how to update your team’s skills or train them for a new position with local and online employee development courses.
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HUMAN RESOURCES
How to Build a Talent Pipeline: Guide for Small Businesses
Learn how to develop systems and processes that ensure an ongoing pool of qualified job candidates.