Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—
GROW » CUSTOMERS

How to Write a Refund and Return Policy

Straightforward return and exchange guidelines improve consumer experiences while reducing fraud. Learn how to draft a solid policy.

RUN » HUMAN RESOURCES

How to Create a Great Internship Experience

Want to guide young professionals and develop a talent pool? Here's how to create mutually rewarding relationships with interns.

GROW » CUSTOMERS

How to Tell a Client They Are Wrong

Customers hire you for your expertise, and sometimes that means correcting their mistakes. Get practical advice for communicating in a results-driven industry.

RUN » TECHNOLOGY

How to Prevent Bank Fraud and Protect Your Business Account

Consumers and businesses lose millions annually in banking scams. Take these steps to safeguard your business bank account.

RUN » TECHNOLOGY

How to Protect Your Business From Being Hacked

In a digitally connected world, a cyberattack could be imminent. Preventative actions can reduce vulnerabilities and protect your small business.

RUN » TECHNOLOGY

What to Do If Your Business Is Hacked: 5 Immediate Steps to Take

Cyberattacks cripple company operations, but swift action can reduce damage. Here’s how to respond to a security incident.

GROW » THRIVE

When Should You Hire a Business Coach?

Could the proper guidance help you succeed in business? Learn when to work with a business coach and how to pick one.

GROW » THRIVE

How to Choose a Business Coach

Learn how to find an executive trainer that meets your expectations and pushes you to succeed.

RUN » HUMAN RESOURCES

How to Find an Employee Upskilling or Reskilling Program

Here’s how to update your team’s skills or train them for a new position with local and online employee development courses.

RUN » HUMAN RESOURCES

How to Build a Talent Pipeline: Guide for Small Businesses

Learn how to develop systems and processes that ensure an ongoing pool of qualified job candidates.