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CO— Exclusives: Insider Strategies

How the buzziest brands and hottest startups are solving today's biggest business challenges. CO— brings you advice from startup founders and top executives for thriving in a new world.

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Small Business Owners Discuss the Impact of Workforce Shortages

Staffing issues lead to new challenges for the fully (finally!) open.

Guide to Choosing the Best CRM Software for Your Business

Learn how small businesses use CRM systems to meet customer service and sales goals.

How to Test UX: 5 Strategies for User Testing

During user testing, you’ll test different aspects of the customer experience. Here are five methods you can implement.

Customer Relationship Management [CRM] Software Guide

Does your small business need a CRM system? Use this guide to decide.

How Small Businesses Use AR and VR in Creative Ways

Augmented and virtual reality are the future of business. Here’s how small businesses can leverage AR and VR technology, even on a budget.

What Is a Third-Party Logistics Partner?

For small businesses looking to outsource their operations, here's how a third-party logistics partner can help.

What Are The Best Interview Questions to Ask?

Interviews are the best time to get to know a potential employee. Here are four questions franchise owners recommend asking candidates during a job interview.

4 Main Types of Sales Leads & How to Approach Them

In order to know how to approach a potential customer, you need to define them and their relationship to your business.

What Is a Sales Funnel?

To fully understand the sales funnel, business owners should know how it follows the customer journey and how to approach leads each step of the way.